If you are a resident participating in the trial you can log into the online portal here: https://smartmeter.wellingtonwater.co.nz.

What's happening?

Wellington Water and South Wairarapa District Council are undertaking a residential smart water meter trial in Greytown to look at how smart meters can help us better manage our water.

A smart meter is a water meter connected to a digital device that records real-time water use. This allows households to monitor how much water they are using and can indicate leaks faster than the current annual water meter reading process.

Approximately 40 percent of South Wairarapa water is lost due to leaks in water pipes. Smart meters can provide real-time information on household water consumption and detect greater than normal water use that indicates pipe damage and leaks. This has the potential to help us identify and fix leaks as quickly as possible, which in turn helps us save water for our region.

There is no cost to participate in the trial, and there will be no changes in the cost of water to property owners, or tenants, during this trial. 

It is anticipated approximately 250 households will have a smart meter installed at their household's water mains supply on the street.

The trial will look at how effective the smart meters are at helping us detect leaks, and any changes in the way households consume water during the trial. The trial will also look at how to best communicate with customers about their water use. Participants will be offered real-time water information and water use insights, as well as tips to save water.

We will be begin installation on Monday 13 December 2021, starting on Kempton Street. The first phase will see the installation of 25-30 meters and we'll finish up around 22 December. Installation will resume again in the New Year.