Our story

Wellington Water was established in September 2014 and was the result of a merger between Greater Wellington Regional Council’s water supply group and Capacity Infrastructure Services. We're owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. The councils are all equal shareholders. Our role is to manage the drinking water, wastewater and stormwater services of our council owners.   Read more

Purpose

Our purpose is:We create excellence in regional water services so communities prosper. Wellington Water is owned by six councils  - Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. Our outcomes are:Safe and healthy water - we provide water services, to ensure safe drinking water and will work to eliminate the harmful effects of wastewater and stormwater over time.   Read more

Company structure

Wellington Water is jointly owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We are a council owned, shared service organisation, providing three waters network management services to our clients, who are also our shareholders. A representative from each council sits on the regional Wellington Water Committee that provides overall leadership and direction for the company. Wellington Water is governed by a board of independent directors.   Read more

Careers

We take pride in making Wellington Water a great place to work. We're looking for people who are passionate about being part of a team that delivers essential services to our communities. For more information, check out our Careers information page.  

 

 

 

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History of Wellington Water

Wellington Water was established in September 2014 as a result of a merger between Capacity Infrastructure Services and Greater Wellington Regional Council's water supply group. We're owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. The councils are all equal shareholders. Our role is to manage the drinking water, wastewater and stormwater services of our council owners.   Read more

News

Media queries contact 04 912 4543   Read more

Company documents

Annual Report 2018/19You can download our Annual Report for 2018/19 below. Statement of Intent 2020-2023Download the Statement of Intent 2020-23 document below. Half-year Report - to 31 December 2018You can download our Half-year report 2018/19, which covers the first six months of the financial year, below. Our year in review 2018/19Watch our Year in Review 2018/19 video here, or watch below. Te Kaitiaki WaiWellington Water's official magazine - Winter 2020 (for previous PDF editions click here)

View on issuu.   Read more

Privacy statement

What kind of personal information does Wellington Water collect?In accordance with the information privacy principles set out in Part 3 of the Privacy Act 2020, we may collect and store the following information about you:

Your legal name
Your postal and property addresses
Your landline and/or mobile phone numbers
Your email address
Limited details of any medical problems that mean you depend on a water supply
Land use or business activity if you are consented by a local authority as an individual.…   Read more

Your Customer Journey

We work with our client councils to manage and deliver the three water services around the region. Most of the work we do involves us directly interacting with you, our customer. Whilst you experience the 'front-end ' of this interaction, a lot is going on 'behind-the-scenes' between your local council, Wellington Water and our contractors, to carry-out this work.  So, we wanted to show you the process.   Read more